Payment Policy

Welcome to Resvela! Below is our payment policy to ensure transparency and provide you with a seamless shopping experience.

Accepted Payment Methods At Resvela, we accept the following secure payment methods:

  • Credit and Debit Cards:

    • Visa

    • MasterCard

    • American Express

    • Discover

    • Diners Club

  • Apple Pay

All payments are processed securely, and your payment details are protected by encryption technologies to ensure your personal and financial information is safe.

Payment Processing

  • Payments are required in full at the time of purchase.

  • Upon successful payment, you will receive an order confirmation via email with your order details.

  • In the event of a payment issue, our team will contact you to resolve the matter. Please ensure that your contact information is accurate at checkout.

Taxes

  • Applicable sales tax will be calculated at checkout based on your shipping address.

  • Resvela complies with U.S. state and federal tax regulations.

Order Security To protect against fraudulent transactions, we may conduct additional verification for certain orders. If necessary, we will contact you via email or phone to confirm your order details.

Failed Payments If your payment fails:

  • Verify that your payment information is accurate and that there are sufficient funds in your account.

  • If issues persist, please contact your bank or payment provider for assistance.

  • You may also contact us at support@resvela.shop or call us at +1 775-986-5200 for further help.

Refunds for Canceled Orders If you cancel an order before it is processed, we will initiate a refund to your original payment method. Refunds may take up to 10 business days to reflect in your account, depending on your financial institution.

Questions? If you have any questions or concerns about your payment, feel free to reach out to us:

  • Email: support@resvela.shop

  • Phone: +1 775-986-5200

  • Business Hours: Monday - Friday, 9:00 am - 5:00 pm (EST)

Thank you for shopping with Resvela! We appreciate your trust and are here to ensure your shopping experience is smooth and secure.

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